Frequently Asked Questions

GENERAL FAQ

Sharpening

What types of blades can you sharpen?

Can you repair a damaged blade and if yes, what do you charge?

Do you only sharpen knives?

How can I tell if my knife needs sharpening?

Pot and Pan Care

How do you clean a cast iron pan?

How to season a cast iron pan/pot?

How do I clean a stainless steel pan?

Purchasing

Gift Certificates

Are gift certificates available for purchase online?

Can I use my gift certificate online?

I have an old gift certificate. Can I still use it?

Do you charge shipping for gift certificates?

Gifts

Do you gift wrap?

Can I write a gift message?

What if I want to return a gift?

Payment Options

What methods of payment do you accept?

Is it safe to use my credit card?

My billing address is not in the United States. How do I place an order?

Ordering

How do I order?

How do I change my order?

How do I cancel my order?