Shipping & Payment methods
Shipping and Payment Policy
Accepted Methods of Payment
At KitchenWares by Blackstones we accept most major credit cards - American Express, Discover, VISA or MasterCard for both in-store and on-line shopping at www.kitchenwaresboston.com.
Credit Card Charges
Your credit card will be charged when you place an on-line order. If we are not able to fulfill your order for any reason your credit card will be promptly refunded and you will be notified by email.
Please allow for 3 to 5 business days for your order (of all in-stock items) to be processed but this may vary depending on the distance. Custom order shipment timeframes vary by vendor but are typically fulfilled within two weeks of order processing.
You will receive an order confirmation by e-mail when your order has been received and another e-mail once your order has shipped. KitchenWares by Blackstones uses either USPS and UPS to ship orders.
We only ship within the 48 contiguous states. Customers may choose to expedite their order by selecting another shipping method for an additional charge. Orders placed on Friday after 1pm, Saturday, or Sunday will typically ship the following Monday. If you have specific shipping instructions please include them as a comment with your order or call us directly at 857-366-4237. We currently do not offer Saturday delivery.
We are not liable for any missing packages once they leave our facility.
Delivery Options & Charges
Our shipping and processing charges cover the expenses we incur in processing your order, packing the purchased item(s), transportation and related overhead. Standard charges apply to orders delivered in the 48 contiguous states. Additional charges may apply for some products.*
|Standard Shipping and Processing Charges|
Up to $75
In Store Pick up
Gift cards are mailed for free.
* What does "additional charges may apply" mean?
Additional fees may be charged for certain items because of their weight or size. These items will be noted on our website.